New Guidance on Best Practices for Internal Investigations

Effective internal investigations are critical to addressing suspected misconduct and mitigating organizational risk. Following established best practices helps ensure investigations are credible, defensible, and capable of producing meaningful results, while mismanaged investigations can expose an organization to greater liability. The new ISO TS 37008 standard provides organizations with a practical framework—grounded in independence, confidentiality, competence, objectivity, and legality—to conduct thorough internal investigations and demonstrate a strong compliance and ethics culture.