How to Successfully Implement AI in the Insurance Industry: Follow Legislative Trends

Francesca Butler, a HeplerBroom summer associate and third-year law student at St. Louis University School of Law, provided invaluable assistance in drafting this article. New Technology, Same Accountability, Enhanced Scrutiny Artificial intelligence systems are rapidly being implemented across the insurance industry. These systems affect underwriting decisions, claims handling, and coverage determinations. The insurance industry is […]

Keeping the Humanity in Insurance Decision-Making

Overview of the Bill’s Purpose Illinois lawmakers are again at the forefront of regulating emerging technology. While it seems inevitable that utilizing artificial intelligence will become part of decision-making processes, Illinois State Representative Bob Morgan is leading the effort to require that human decision-makers oversee insurance coverage decisions made by AI systems. In January, Morgan […]

Navigating Regulatory Expectations for Artificial Intelligence in Insurance: Insights from Illinois Department of Insurance Bulletin

Introduction Technological advancements, particularly in Artificial Intelligence (AI), present unique opportunities and challenges for the insurance industry. As insurers increasingly leverage AI systems across various facets of their operations, regulatory and legislative bodies are closely monitoring these developments to ensure consumer protection, fair practices, and compliance with existing laws and regulations. On March 13, 2024, […]